Client Stories

"We had two consultants who each had strong opinions that contradicted each other. We hired Genuinely Neutral Consulting to gather the information both of them had been selectively using. We got the full picture. We made a different decision than either of them recommended. It was the right decision. They had no opinion about this, which I found refreshing."

— COO, Series C technology company. Decision: undisclosed. Outcome: not assessed by us.

"I kept asking them what they thought and they kept explaining that they didn't think things about client situations. I found this annoying. Then I realized I was asking because I didn't want to make the decision myself. The information they gave me made the decision fairly obvious. I think I knew that and was looking for someone to blame if it went wrong. They were unavailable for that role."

— Founder. Decision: company acquisition. We did not assess whether to proceed. We provided the information. They proceeded.

"The listening session was the strangest professional experience I have had. They facilitated for six hours and said almost nothing. At the end I asked them what they had observed. They said they had observed people speaking and could share the transcript. I said that wasn't what I meant. They said they understood what I meant and that they still didn't have an answer to that question. The transcript was very useful."

— VP People, enterprise software company. Listening session: merger integration. Transcript: 47 pages. Our opinion of it: none.

"I would not recommend them to organizations that want to be told what to do. I would strongly recommend them to organizations that are tired of being told what to do by people who are guessing. The difference between those two groups is larger than I expected."

— Board member, nonprofit. We have no opinion on this recommendation. We present it as information.

"I run a competing consultancy. We have opinions. We recommend things. We tell clients what to do. This is our model and it works. I hired Genuinely Neutral Consulting once, on a matter where my conflict of interest was too significant for me to trust my own analysis. They gave me information I could not have given myself. I made a better decision than I would have otherwise. I have not hired them again. My model is better for most clients. For that one situation, theirs was better. I am sharing this because it is accurate."

— A. Kling, Principal, a competing consultancy. We note that A. Kling's consultancy does, in fact, recommend things. We have no opinion on this. We present it as context.